Managing email is among the most frustrating problems lawyers face. ZERØ, launched in 2018, is a mobile app that uses artificial intelligence to target lawyers’ email woes, automatically capturing billable time spent on email, automatically filing emails to the proper folders in a firm’s document management system, and guarding against inadvertently sending sensitive emails to…

We live in an age in which how we buy a good or service matters as much as what we buy. The success of companies such as Amazon, Starbucks, Uber and Netflix has less to do with what they sell than with how they sell it.

They have changed the experience of how we consume,…

In the legal industry, the concept of design thinking has become synonymous with the name Margaret Hagan. Director of the Legal Design Lab at Stanford Law School’s Center on the Legal Profession, she is also a lecturer at the Stanford d.school, a ubiquitous speaker at legal conferences worldwide, and a leading advocate for making the…

When I first read that the legal communications and marketing firm Baretz+Brunelle had launched a NewLaw practice to advise law firms “on ways to thrive in the modern marketplace,” my reaction was, “Well, isn’t that what every legal PR firm should be doing for its clients?”

But in a telephone conversation this morning…

Litigation analytics is a rapidly growing area of legal technology, promising lawyers valuable insights into courts, judges, opposing counsel and parties. But these products are not created equal. Their results can vary widely depending on the sources and quality of data they use and the types of analytics they provide.

I wrote about this last…

James Sandman, who as president of the Legal Services Corporation for the past nine years has championed innovation in the delivery of legal services and the use of technology to enhance access to justice, is stepping down.

In an email this morning to executive directors of LSC grantee organizations, Sandman said that his last…

In multiple ways, Stacy Rupprecht Jane (whose name was Stacy Butler at the time of this recording) is immersed in seeking to innovate the justice system and the delivery of legal services.

As director of the Innovation for Justice program at the University of Arizona James E. Rogers College of Law, she leads students in…

Just last week, I reported here about the name change of Axiom Managed Services, one of two companies spun off last year from alternative legal services provider Axiom. With its new name, Factor, and a “doubling down” by two long-term investors, the company characterized the move as a relaunch to position…

Few would dispute that an essential ingredient in addressing the access-to-justice crisis is technology. Technology can provide the economies of scale, efficiencies of process and tools of innovation that can enable legal services to be provided more broadly and equitably.

But what must be done for technology to improve access-to-justice? How can we best harness…

Verbit, the Tel Aviv-based, AI-powered transcription platform, today said it has closed a $31 million Series B funding round led by Stripes, a leading New York-based growth equity firm.

Following an $11 million seed round in March 2018 and a $23 million Series A round in January 2019, this brings the total investment in…

A product coming out today from the e-discovery company CloudNine makes it easy to collect email and attachments from Office 365 email custodians and Microsoft OneDrive cloud storage files.

Called CloudNine Collection Manager, the product is designed to be easy enough for first-time collectors to use yet powerful enough for e-discovery professionals handling…

In what it is positioning as a relaunch of the company, Axiom Managed Solutions, one of two companies spun-off last year from alternative legal services provider Axiom, is changing its name to Factor and launching a new website at www.factor.law.

The company also said that two of the original investors in Axiom, Benchmark…