As vice president, Data and Operational Excellence, at Wolters Kluwer, Abhishek Mittal is responsible for driving business transformation and new product innovation by embedding data-driven decision making in core operational processes. He leads a large global team of process engineers, design thinkers, data scientists and domain experts to develop expert solutions for both internal processes and new products.

In 2021, Wolters Kluwer’s Business Intelligence Group named him a Artificial Intelligence Excellence Award winner for his leadership in developing and advancing the AI technology that drives Wolters Kluwer’s products such as LegalVIEW BillAnalyzer, for which he helped the company receive a patent; LegalVIEW Predictive Insights; Intelligent Invoice Conversion; and CLM Matrix contract lifecycle management.

Mittal joins me on this episode of LawNext to discuss how he combines data analytics and operational excellence in developing new products. He also discusses how he leads and manages a diverse global team of professionals that includes both data and technology professionals alongside legal subject matter experts — groups that may talk about problems in different ways and have divergent ideas about how to resolve them.

Thank You To Our Sponsors

This episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.

  • Nota, the online business banking platform designed specifically for solo and small law firms.
  • Paradigm, home to the practice management platforms PracticePantherBill4TimeMerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
  • Sage Timeslips, trusted by solo and small firms for nearly four decades, offers robust functionality, customizable reports, and the ability to capture time and expenses on the go.

If you enjoy listening to LawNext, please leave us a review wherever you listen to podcasts.

Photo of Bob Ambrogi Bob Ambrogi

Bob is a lawyer, veteran legal journalist, and award-winning blogger and podcaster. In 2011, he was named to the inaugural Fastcase 50, honoring “the law’s smartest, most courageous innovators, techies, visionaries and leaders.” Earlier in his career, he was editor-in-chief of several legal publications, including The National Law Journal, and editorial director of ALM’s Litigation Services Division.