In response to the coronavirus pandemic, the global legal services provider Integreon said today that it has taken steps to enhance the ability of its employees working from home or other remote environments to provide their services securely, including a partnership with SecureReview, a company that provides a secure infrastructure for remote workers.
By providing a highly secure work-from-home (WFH) environment for its global workforce, Integreon says, it is able to continue to provide clients who allow remote work the same quality, productivity and security they would expect from its delivery centers in the U.S., U.K., India and the Philippines.
Because Integreon’s services require its employees to access sensitive and confidential data in connection with litigation, cybersecurity incidents, and compliance inquiries, and anticipating the potential impacts of the coronavirus on its global workforce, the company said it partnered with SecureReview to create a comprehensive and rigorous WFH solution.
Integreon said that the WFH infrastructure it developed with SecureReview is state-of-the-art, providing security features such as detailed reviewer activity logs and use of best practices security configurations including data encryption at rest. The platform provides the infrastructure needed for Integreon reviewers to perform their work, while clients are assured that informational artifacts such as cached documents, search terms, and custodian’s names are never downloaded to local computers.
According to SecureReview’s website, it provides a high-performance, project-specific virtual PC service to ensure that all informational artifacts — cached documents, search terms, custodian’s names — of the document review process are never downloaded to local computers, effectively isolating sensitive discovery information and significantly decreasing security risk.
Integreon says this infrastructure will ensure that it is able to continue serving its clients without interruption during this crisis, enabling staff to remain working on sensitive projects while maintaining a strong security posture.
“Integreon is assertively meeting the needs and challenges of serving clients during the Coronavirus pandemic,” Jamie Berry, Integreon executive vice president and head of its legal services business unit, said in a statement. “Both the safety of our employees and the ability to meet our clients’ needs are at the forefront of our decision-making.”