Legal leaders to gather in Charleston September 24–26 to define the future of client engagement

 

CHARLESTON, S.C., September 11, 2025 – Case Status, the leading AI-powered client engagement platform for law firms, announced the final countdown to its inaugural Client Experience (CX) Summit, taking place September 24–26, 2025, in Charleston, South Carolina.

The three-day event is the only legal conference dedicated exclusively to client experience at a time when client expectations, digital communication, and AI are reshaping the industry. Legal professionals from across the country will converge in Charleston to gain strategies that drive client satisfaction, retention, and firm growth.

“The momentum for this summit has been incredible,” said Andy Seavers, Co-Founder and CEO of Case Status. “Law firms are realizing that mastering client experience isn’t optional anymore; it’s the differentiator. This conference is about giving leaders practical tools they can use the moment they return to their firms.”

 

What Attendees Can Expect

  • CLE Accredited – earn up to 10 Continuing Legal Education credits while learning how to transform client engagement.
  • Actionable CX strategies – from intake through advocacy, sessions focus on building client-first processes.
  • AI and data insights – frameworks for ethical AI use, predictive tools, and analytics that strengthen decision-making.
  • Leadership perspectives – top legal minds and operations leaders share how they are transforming client engagement today.
  • Networking in Charleston – one of America’s most welcoming cities and the home of Case Status.

 

Featured Speakers Include:

  • Christy Granieri, Founding Partner, Freeburg & Granieri, APC
  • Ryan McKeen, Attorney/Co-Founder, McKeen Law, LLC / Best Era
  • Lawrence LeBrocq, CEO & Managing Partner, Grabler & LeBrocq, P.C.
  • Jeff Robbins, Director of Client Experience, DM Injury Law
  • Paul Granieri, Founding Partner, Freeburg & Granieri, APC
  • Jay Stefani, Managing Partner, Levinson and Stefani Injury Lawyers
  • Todd Lucas, CRO & Trial Attorney, DM Injury Law
  • Chris Keller, Managing Partner, Keller Swan Injury Attorneys
  • Constance Anastopoulo, President & Professor, Charleston School of Law
  • Ruby Powers, Founding Partner, Powers Strategy Group
  • Bill Biggs, Executive Director, Garces, Grabler & LeBrocq, P.C.
  • Ben Leader, Partner Attorney, Elrod Pope

…and many more amazing panelists.

 

With tickets limited and registration closing soon, Case Status encourages legal professionals, from firm leaders and attorneys to operations managers and paralegals, to secure their place at the inaugural CX Summit.

Registration details and the full agenda are available at www.casestatus.com/cx-summit-2025.