On this episode of LawNext, we take a closer look at Smokeball, the law practice management company whose roots are in Australia but that is firmly entrenched in the United States. In fact, after Smokeball was founded in 2010, its very first customer was a law firm in Chicago. 

Appropriately, then, it was in Chicago last week, during ABA TECHSHOW, that host Bob Ambrogi sat down for a face-to-face conversation with two of Smokeball’s top executives, Jane Oxley, chief revenue officer for Smokeball internationally, and Ruchie Chadha, president of Smokeball in the U.S. 

On the day that they spoke, Smokeball had just announced the expansion of its practice management platform with the addition of Smokeball Intake, an intake workflow system that the company says is designed to enable law firms to provide their clients with the kind of digital experience they expect from a modern law firm. 

In this interview, Oxley and Chadha say this announcement is just the start of a period of major global acceleration and innovation for the product throughout the next year. They describe some of features that they believe distinguishes Smokeball from other practice management platforms. They also talk about what’s ahead for Smokeball and share their thoughts on the broader law practice management market.

Thank You To Our Sponsors

This episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out. 

  • Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
  • Lawmatics, providing legal client intake, law practice CRM, marketing automation, legal billing, document management, and much more, all in one easy-to-use law practice software.
  • Legalweek, the one week where thousands of legal professionals gather to network with their peers, dive deeper into their professional development, and gain the tools to get legal business done, presented by ALM and Law.com March 20-23, 2023.

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Photo of Bob Ambrogi Bob Ambrogi

Bob is a lawyer, veteran legal journalist, and award-winning blogger and podcaster. In 2011, he was named to the inaugural Fastcase 50, honoring “the law’s smartest, most courageous innovators, techies, visionaries and leaders.” Earlier in his career, he was editor-in-chief of several legal publications, including The National Law Journal, and editorial director of ALM’s Litigation Services Division.