George Psiharis was employee number six at Clio, which he joined shortly after the practice management company was founded in 2008. Now, he is COO of an enterprise with more than 400 employees and growing, responsible for customer success, business development and data operations.

Psiharis also oversees Clio’s annual Legal Trends Report, the fourth of which was released at the recent Clio Cloud Conference in San Diego. This year’s report included a unique feature, a study that Clio said was the largest nationwide assessment of client services among law firms.

Psiharis joined host Bob Ambrogi for a special edition recorded live at the recent Clio Cloud Conference in San Diego, where he discussed some of the surprising and notable findings of the Legal Trends Report. He also discusses the growth he has overseen during a decade at Clio and how his role has evolved.

Photo of Bob Ambrogi Bob Ambrogi

Bob is a lawyer, veteran legal journalist, and award-winning blogger and podcaster. In 2011, he was named to the inaugural Fastcase 50, honoring “the law’s smartest, most courageous innovators, techies, visionaries and leaders.” Earlier in his career, he was editor-in-chief of several legal publications, including The National Law Journal, and editorial director of ALM’s Litigation Services Division.