Sarah Schaaf wanted to revolutionize how lawyers get paid. After growing up with lawyer parents and then becoming a lawyer herself, including a stint in Google’s legal department, she saw the problems lawyers had in collecting from clients. She envisioned a platform as easy to use as PayPal or Venmo, but made specifically for the legal field and fully compliant with lawyers’ professional responsibilities.

Headnote, the company she co-founded and leads as CEO, is both a payment-processing platform, allowing lawyers to accept echeck and credit card payments, and an accounts-receivable automation platform, to help ensure invoices get paid. Headnote takes a unique approach to the e-payments process, aiming to make it easier for both the lawyer and the client. It is also transparent about its pricing, with no monthly service fees and fixed transaction fees of 1.9% for echecks and 2.9% for credit cards.

In this episode of LawNext, Schaaf joins joins me to discuss her company and her thoughts about payment processing in general. She describes how Headnote evolved out of her own experiences as a lawyer, how it differs from other payment processing platforms, and what lawyers should understand when selecting a payment processing company.

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Photo of Bob Ambrogi Bob Ambrogi

Bob is a lawyer, veteran legal journalist, and award-winning blogger and podcaster. In 2011, he was named to the inaugural Fastcase 50, honoring “the law’s smartest, most courageous innovators, techies, visionaries and leaders.” Earlier in his career, he was editor-in-chief of several legal publications, including The National Law Journal, and editorial director of ALM’s Litigation Services Division.