https://www.lawnext.com/category/archives/smith-ai Tracking new and intriguing websites and products for the legal profession. Fri, 31 May 2024 02:02:46 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://www.lawnext.com/2022/07/smith-ai-virtual-receptionist-service-now-offers-automatic-call-recording-and-transcription.html Thu, 14 Jul 2022 13:00:33 +0000 https://www.lawnext.com/?p=41022 Smith.ai, a virtual receptionist service serving law firms and other businesses, now offers recording and transcription of all inbound and outbound calls, giving its customers access to the full conversations that the company handles on their behalves.  Smith.ai says it is the first virtual receptionist service to release call recording and transcription. For law firms, […]]]> https://www.lawnext.com/2021/11/virtual-receptionist-service-smith-ai-launches-business-intelligence-tools-to-visualize-call-metrics.html Tue, 16 Nov 2021 14:00:53 +0000 https://www.lawnext.com/?p=38376 Smith.ai, a virtual receptionist service, today introduced business intelligence tools that enable law firms and other businesses to visualize metadata showing who is calling them, when they call, and what actions were taken with each call. Users of Smith.ai’s receptionist service will now have access, at no additional cost, to a call dashboard that uses […]]]> https://www.lawnext.com/2021/09/practice-management-platform-mycase-now-integrates-with-virtual-receptionist-service-smith-ai.html Thu, 30 Sep 2021 16:54:42 +0000 https://www.lawnext.com/?p=37811 MyCase, the cloud-based practice management platform, and Smith.ai, a virtual receptionist service for law firms and other businesses, have created an integration by which MyCase customers will be able to outsource call answering while viewing and tracking call logs directly within MyCase. To take advantage of the integration, MyCase customers will need a separate Smith.ai […]]]> https://www.lawnext.com/2019/01/lawnext-episode-25-using-ai-enhance-virtual-receptionists-smith-ai.html https://www.lawnext.com/2019/01/lawnext-episode-25-using-ai-enhance-virtual-receptionists-smith-ai.html#respond Mon, 14 Jan 2019 19:56:10 +0000 https://www.lawnext.com/?p=28909  What do you get if you combine a virtual receptionist service with artificial intelligence? Spoiler alert: The answer is not robots answering the phone. Rather, the folks at Smith.ai say the combination results in a superior receptionist service for both live calls and website chat. By incorporating AI, they say, their service continually gets smarter as […]]]> https://www.lawnext.com/2019/01/lawnext-episode-25-using-ai-enhance-virtual-receptionists-smith-ai.html/feed 0